Receptionist Studies is a program that generally prepares individuals to perform frontline public relations duties for a business, organization, or answering service.

Receptionist Studies majors and degree programs will cover courses in telephone answering techniques, responding to information requests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills.

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Search for colleges that offer a degree in Receptionist (use the College Search feature and enter " receptionist " or “secretarial science” in the major search field). Read the school’s department pages, they are often loaded with useful and specific information about the field.

What can you do with a major/degree in Receptionist Studies?

Generally, a certificate is earned in this field of study which can lead to clerical positions in administration, personnel, or office assistant areas of various job sectors.

Trade Associations and Professional Organizations in Receptionist Studies:

Professional associations are groups of professionals dedicated to topics in specific fields. Professional associations provide a wealth of online resources, some of which are geared specifically towards students. These organizations typically also host conferences and events, providing great opportunities for learning and networking across your field of interest.



Publications/Magazines in Receptionist Studies: